Developing Communication Skills for Veterinary Practice
Informations
Developing Communication Skills for Veterinary Practice provides
a thorough grounding in practical communication principles for client
and team interactions, and helps veterinarians and staff take their
communication skills to the next level through self-development and
coaching colleagues. The book describes specific evidence-based
techniques, gives examples of their use, and demonstrates how to use
each skill in the clinical setting, with learning activities to put into
practice. It covers every mode of communication, including
face-to-face, virtual, telephone, and written communication.
Organized
by the tasks of the clinical appointment, each chapter showcases
specific communication skills. The book introduces a communication
toolbox of 20 key communication skills, which can be applied to any area
of veterinary practice or veterinary career path. The book:
- Defines each communication skill, demonstrates techniques, and provides examples
- Emphasizes the importance of communicating effectively with clients and colleagues
- Provides a process and structure for coaching communication with colleagues
- Discusses client and team interactions using many methods, including in-person meetings, telephone conversations, and emails
- Outlines best practices for effectively communicating using technology
Developing Communication Skills for Veterinary Practice is
an invaluable resource for veterinary professionals at any level
seeking to develop their communication skills and improve clinical
outcomes.
- Shipping Information
- Files
Description
Developing Communication Skills for Veterinary Practice provides
a thorough grounding in practical communication principles for client
and team interactions, and helps veterinarians and staff take their
communication skills to the next level through self-development and
coaching colleagues. The book describes specific evidence-based
techniques, gives examples of their use, and demonstrates how to use
each skill in the clinical setting, with learning activities to put into
practice. It covers every mode of communication, including
face-to-face, virtual, telephone, and written communication.
Organized
by the tasks of the clinical appointment, each chapter showcases
specific communication skills. The book introduces a communication
toolbox of 20 key communication skills, which can be applied to any area
of veterinary practice or veterinary career path. The book:
- Defines each communication skill, demonstrates techniques, and provides examples
- Emphasizes the importance of communicating effectively with clients and colleagues
- Provides a process and structure for coaching communication with colleagues
- Discusses client and team interactions using many methods, including in-person meetings, telephone conversations, and emails
- Outlines best practices for effectively communicating using technology
Developing Communication Skills for Veterinary Practice is
an invaluable resource for veterinary professionals at any level
seeking to develop their communication skills and improve clinical
outcomes.
Shipping Information
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